SHARRON ELKABAS (MN2S, CEO)

“One reason why, as promoters in the mid-’90s, we went on to launch MN2S in the first place, is because we wanted to do things differently. We realized that being approachable was something that could set us apart from other agencies, and to this day it remains one of our top priorities. We reply to all clients even if it’s not what they want to hear, such as the required talent not being in their budget or not being available. We believe in being courteous and letting people know so that they can move on and book someone else, rather than wonder what’s going on. The key to good customer service is good communication. A friendly and approachable attitude will go a long way in building relationships..”

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